Earnings

Understanding attribution windows and qualifying conversions

Why a scan isn't a conversion, what the attribution window does, and how refunds and fraud review affect rewards.

Scan, conversion, reward

A scan is someone pointing a phone at your screen's QR code. A conversion is what happens next: a sale, booking, ticket, or sign-up that meets the campaign owner's definition.

The window

The attribution window is the time limit for counting a sale as caused by a scan — often 24 hours or 7 days. Outside the window, the sale is not attributed.

What can reverse a reward

Refunds, cancellations, chargebacks, and fraud review can all reverse a reward after the fact. Rewards are always subject to valid attribution and payout rules.

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